Coffee Fest Washington, D.C. will feature more than 100 educational sessions with more than 50% included in the standard attendee registration.
With nearly every session selected specifically to assist the coffee retailer or restaurateur in improving productivity and profitability, perhaps 5 of the most relevant sessions will be:
1) Brewing a Hot Brand—27-Day Action PlanTwenty-seven-day action plan to serve up profits and decaffeinate the competition.
What if you were to remove your name from your building? Would your customers still be able to recognize your brand of doing business? This fast track to increased profits will ease you into a day-by-day business branding that promises to maximize sales and profits at little additional expense. You will discover huge hidden increased income opportunities in your business, available through your own Specific Brand Image (SBI).
As razor-sharp branding experts, LaFlamme and Morris have teamed up as The Brand Coaches (thebrandcoaches.com) to power your business out of the box and into that coveted position as THE local favorite.
2) Built To Lead—20 Leadership Secrets to Compete and Beat Your Corporate CompetitorsThe secrets behind effective leadership will be revealed in this must-attend seminar. The profitable single and multiple location specialty coffee businesses of tomorrow will only survive and thrive under strong leadership.
This seminar will arm you with the action-driven tips required to compete and beat any marketplace competitor. By examining and defining how the large chain leadership strategies and advantages build a loyal customer base, you will be able to better sculpt your own success strategies and leadership principles.
3) Legendary Customer ServiceWhy the Golden Rule just isn't good enough for an espresso bar or cafe that wants to stand above the crowd.
Brad Carpenter, President of Forza Coffee Company and Jeff Woods, sales manager of Dillanos Coffee Roasters have each authored articles for Tea and Coffee on providing quality service for their customers. Learn the basics on providing over the top service and developing long term relationships inside your business.
4) The Ambiance of Your Cafe— Getting Crowds in Your DoorOne sure way to increase your chances of success in the specialty coffee business is to make sure the environment and ambiance of your cafe speaks to the audience you want to attract. This seminar covers in detail dozens of factors that you must realize and institute in order to help you, the retailer, meet your goals. Interior will be discussed and examined, but “your ambiance” needs to go far beyond your color scheme. This seminar is helpful for both those new to the industry and existing retailers wanting to re-examine their business model.
5) The 10 Commandments to Build Skyrocketing ProfitsLearn the keys to the right combination of branding, building design, concept decor and team selection for your business from someone with fresh insights and a track record of success. Miller has boldly applied his retail savvy and cutting-edge insights to building a specialty coffee business that is far exceeding industry averages for daily sales. In this seminar, Miller boils the keys to his success down to highly insightful must-do basics: “The 10 Commandments to Build Skyrocketing Profits.” Whether you haven't opened your first location or are itching to grow into a chain, this seminar is a must!
To view the entire Coffee Fest Washington, D.C. 2008 Educational programming please visit:
www.coffeefest.com.
Labels: Coffee Fest