Starbucks tries its shot at quality espresso

An industry analyst says Starbucks' barista retraining effort to improve its products shows it's committed to turning itself around.

Associated Press

SEATTLE -- A day after shutting down most of its U.S. shops for three hours to retrain baristas on espresso basics, Starbucks welcomed customers back Wednesday with a new promise posted in stores: "Your drink should be perfect, every time. If not, let us know and we'll make it right."

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